Shipping details – contact
Purchase Information
Please note that all fine art prints and products from our collection are exclusively made-to-order. Due to this custom process, all sales are final and cannot be returned or refunded.
Shipping Details
Our prints are shipped from our professional lab in Germany, we deliver throughout Europe, the United Kingdom, the United States, Hong Kong, Singapore, and the United Arab States.
Please contact us if you have any questions about delivery times or other issues.
Each artwork is uniquely crafted upon order and will be shipped via DHL or UPS depending on the destination and country.
International Shipping Policy
For customers in the United States, the EU, and the UK, your orders are exempt from import duties and taxes. However, local/state taxes may still apply and are collected at checkout. For orders to other countries, please be aware that customs fees and taxes may apply, for which the buyer is responsible. Our courier, DHL, will contact you regarding any additional payments required. Please note, failure to pay these fees may result in shipment delays, and returns will not be accepted due to customs charges.
Address Accuracy
It’s crucial to ensure the accuracy of your shipping address. If an order is returned due to an incorrect or undeliverable address, additional shipping fees and international taxes will be applicable for reshipment. We are not responsible for misdelivered items due to incorrect address information provided at the time of order placement.
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